WORK WITH US

We look forward to working with you. From start to finish, we work to ensure that the testing process is efficient and effective for your business. We begin processing samples the day they are received, and our team of experts stands ready to assist with questions and suggestions along the way.
It’s easy to get started!

Set up New Customer ID Number:Our Customer Service team will follow up with everything you need to get started.

Submit Your Order: Unsure about what testing to select? Our Customer Service team can provide suggestions to ensure you receive the most accurate and efficient results based on your needs.

Collect and Package Samples: Collect samples that are representative of the product to be tested, and package carefully to prevent loss of sample integrity during shipping. Be sure to include a printout of your Analysis Request in your shipment and confirm that your sample labels match the information on the form.

Contact Customer Service for guidance on an appropriate sample size for your submission and for packing tips.

Ship and Submit samples to: NQAC Clayville, South Africa, 1 Nut Avenue, Olifantsfontein, 1650.

Laboratory support team is available to offer telephone support between 8:00am-16:30pm and Email support Monitored 7:30 A.M. to 16:30pm Monday – Friday
Emails received outside of office hours will be responded on the next working day.

Your Results: We receive, test and report from Monday to Friday.

Nestlé Quality Assurance Center
1 Nut Avenue,Olifantsfontein, 1650

Email: LabService.NQACCE@nestle.com
Landline: +2711 514 7110/ 7113/7115/ 7116

Hours

Monday – Friday
8:00 a.m. – 16:30 p.m. EST