WORK WITH US

Ready to start working with NQAC York? Have a question?
We look forward to working with you. From start to finish, we work to ensure that the testing process is efficient and effective for your business. We begin processing samples the day they are received, and our team of experts stands ready to assist with questions and suggestions along the way.

It’s easy to get started!

Set up New Customer ID Number: Complete the form below to discuss being a customer.

Submit Your Order: Unsure about what testing to select? Our Customer Service team can provide suggestions to ensure you receive the most accurate and efficient results based on your needs.

Collect and Package Samples: Collect samples that are representative of the product to be tested, and package carefully to prevent loss of sample integrity during shipping. Be sure to include a printout of your Analysis Request in your shipment and confirm that your sample labels match the information on the form.

Requirements for shipment of samples by non-EU Customers: A special procedure is required for samples which are being sent to use from outside the European Union

Contact Customer Service for guidance on an appropriate sample size for your submission and for packing tips.

Ship and Submit Samples: Ship samples to NQAC York, Nestle UK, Block 73, Haxby Road, York, YO31 8FY

Samples are received Monday-Friday from 9:00 a.m.- 5:00 p.m.

Your Results: We receive, test and report Mon-Saturday every week. Results are issued via email in .pdf format.

Address:

Customer Service Department
Nestle Quality Assurance Center
Block 73
Haxby Road, York
YO31 8FY
Email: customerservice.nqacyork@uk.nestle.com

Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

Contact Us

Let’s Get Started!